How to Back Up Your Phone Before Any Repair

Most repairs never touch your data, but backing up before any service is just smart insurance. It takes minutes and protects years of photos, messages, and files.

iPhone

• Connect to Wi-Fi, then go to Settings → [your name] → iCloud → iCloud Backup → Back Up Now.
• Prefer local? Plug into a computer and back up through Finder or iTunes.

Android

• Open Settings → Google → Backup → Back up now.
• Confirm Google Photos is syncing your pictures and videos.

What If the Phone Won't Turn On?

Don't panic — and don't keep forcing it. We offer data recovery for devices that won't boot, have water damage, or have failing storage. Bring it in and we'll assess what's recoverable before any work begins.